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Shopping


How do I shop on Shopelse ?

Shopping on Shopelse is really easy. Log on to www.Shopelse.com and visit our array of products. For your convenience we have categorized our best selling sections and categories in an alphabetical order. All you need to do is choose your product, and order from the store with the lowest price right here through us.

How should I go about shopping for a big purchase in consumer electronics on Shopelse?

The shopping process with us is extremely simple. Simply go to the respective product you want to buy and add it to your cart. You can choose an option of payment while check out that suits you best and proceed according to instructions.


Is it safe to order products on Shopelse using my credit card or checking information?

It is absolutely safe to order with us using your credit/ debit card as we do not store your personal data, except your shipping address and phone number for our reference.

Shipping

Do you ship outside the India?


Unfortunately, for the time being our services are restricted to India only. But Shopelse will ship international soon.

Can my order be shipped to a different country than the billing address?
Sorry but your shipping address must be within India and your consignment would be delivered to the billing address.


How long will it take to get my order?

We work hard to make sure that your order reaches to you on time. But in unforeseen situation your product might take a little longer time.

Store Credits 

How do I use my Credit Points ?


If you have earned points from us, you can redeem the points while check out via purchasing.

What can I use my Credit Points on ?

You can use your store credits on all purchase while check out unless, otherwise mentioned.


Other


How do I contact you ?

You can reach us via our contact us. You can also recommend suggestion via "Shopelse Blogs",Email or via Phone number.


Which forms of payment do you accept?

You can check out online with your Credit card, Debit card, Internet banking also to remind we do not give COD services for purchase.


What is this shopping cart thing?

Shopping cart is a basket where you can accumulate all your products and pay the grand total at the time of check out just like you do in your nearest shopping mall.

What is checkout?

Check out is the last step of your buying process. At this step you will require to make your payments.


Why do I need a billing address?

This is chiefly for gifting purpose or the payee is out of the shipping address area.


Which credit cards do stores take?

The stores accept any standard credit card. Should you find a problem in paying with your credit card, do contact the card service provider.


How long after I submit my order is it acted upon?

The order is acted upon immediately, however it is not confirmed unless you have received a verification call.


Why do I have to verify some information after ordering?

You must verify your order after purchase to avoid any confusion or misplacement.


How do I get a record my order?

You can get a detailed record of your order in your user account in Shopelse.com

Can I come to your office and pay cash?

As this is online shopping portal we do not have product with retail outlets or displayed inoffice.You may book your order through call or web .


Whom do I contact if my issue is not resolved?

You can call at customer support number ########## for any kind of assistance or you can< email your grievances at  "[email protected]" Your suggestions are welcomed!


Can I use my relatives credit card to purchase the product?

This is not permitted for the reason of credit card frauds. It would result in to Criminal Offence for using other persons details of the card in case you don’t know the persons identity.